Norwich Union sponsorship of the Case Management Society

The direct link between Norwich Union and Case Management Society priorities is clear. Norwich Union manages a vast number of claims from innocent injured claimants each year and we recognize that all parties benefit from early effective treatment and support.

The aims of the non-profit making Case Management Society complement the philosophy of Norwich Union in our approach to the management of bodily injury claims, and for this reason we support and sponsor their work.

As Britain's largest insurer, we have built up a wealth of valuable experience in helping people cope with the consequences of accidents from soft tissue injury to more serious and disabling injuries. Where liability attaches to our insured, we can quickly identify the right kind of support for injured parties and can provide a package of measures, ranging from physiotherapy for whiplash-type injuries, to aids, equipment, care and support wherever appropriate for more serious injuries. In many of the more serious injuries, a case-manager works on the injured person's behalf to co-ordinate the individual's health, care, family, social, educational and employment needs.

The specialist skills and knowledge of a professional case-manager can significantly contribute to a successful outcome for the injured person, their family and Norwich Union, and overall to the social and financial health of this country and its population.

Norwich Union recognises the importance of the Case Management Society in facilitating the relevant skills and knowledge of case-managers in the UK and supports the commitment to best practice.

Norwich Union's philosophy is also reflected in our new Physio Fast product - launched in December 2002.

As an additional cover available with comprehensive car insurance cover, Physio Fast has been developed to encourage the early treatment of the driver and passengers of a vehicle involved in an accident - no matter whose fault. This helps both drivers and passengers to cope with their injuries and helps them achieve fast and successful recovery from soft tissue injuries.