European breakdown cover

Just one call to one of our dedicated phone numbers and Norwich Union Rescue helps to keep you on the move in all European countries. This breakdown cover can be added to any other Norwich Union Rescue cover option and is for residents of the United Kingdom only.

• What is covered?
• Exclusions which apply to our European Cover?

What is covered?

You are covered for the following under our European Cover:

• Roadside assistance
• Spare parts dispatch
• Extra accommodation expenses
• Journey continuation or return home
• Replacement driver
• Vehicle break-in
• Accidental damage or loss of your tent
• Urgent message relay service
• Returning your car to the United Kingdom
• Customs claims indemnity

 

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Exclusions which apply to our European Cover

We are not responsible and cannot accept a claim for:

• Any costs which would have been payable even if the incident causing the claim had not occurred.
• Your vehicle if it is used for, or if you take part in motor racing, rallies or other competitive events
• Liability for costs or losses due to delays or acts or omissions of anyone we have instructed but have no direct control of, such as garages, hotels, car hire firms etc.
• You are responsible for ensuring that repairs are carried out to your own satisfaction and you are liable for any labour costs which amount to more than the limits of this policy. You are also liable for the costs of all parts.
• If it is necessary to return your vehicle to the United Kingdom unattended you should check with your motor insurers that your vehicle and its contents will be covered against loss or damage in transit. Any costs for hiring a vehicle other than under the terms of the policy
• Any liability for claims as a result of acts of nature, strikes, war, invasion, riot, revolution or any similar event
• Any loss, damage or liability directly or indirectly caused by:
  1. Ionising radiation or radioactive contamination from any nuclear fuel or nuclear waste or any risk from nuclear equipment
  2. pressure waves caused by aircraft or other flying machines travelling at sonic or supersonic speeds
  3. war, invasion, civil unrest, revolution or similar event
• Breakdown due to:
  1. Lack of oil or water.
  2. Frost damage.
  3. Rust or corrosion.
  4. Unserviceable/un-roadworthy tyres.
• The effect of intoxicating liquors or drugs
• Your vehicle being driven by anyone not holding a valid full driving licence
• Any incident leading to a claim under the policy which is covered under any other insurance, breakdown or medical policy, we only pay our share of the claim. This restriction does not apply to the limits under the vehicle break-in cover
• Vehicle break-in benefits do not apply in respect of:
  1. loss of or damage to property in your vehicle if it has been left unattended or in a public garage for more than 24 hours or whilst it is unattended on a vehicle transporter, on a train or at sea
  2. your property if it is confiscated, destroyed or kept by Customs or any other authority

 

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Breakdown cover from Norwich Union

For further information on our breakdown insurance cover, additional options and policy benefits:

• Cover options
• Summary of cover
• Additional cover information

If you can't find the answer you are looking for please call us on 0800 096 4704 and we will be happy to help you with any Breakdown insurance questions you may have. (lines available Mon-Fri 8am-10pm, Sat 8am-6pm, Sun 10am-4pm)