Jargon buster

Vehicle specifications

Norwich Union Rescue is available when you are travelling in a car, van or on a motorcycle which complies with these restrictions:

• Maximum vehicle weight vehicle mass (GVM) - 3,500kg (3.5 tonnes) gross
• Maximum car length - No restriction
• Maximum vehicle length (all vehicles except cars) - 5.5 metres (18ft) including any tow bar
• Maximum vehicle width - 2.3 metres (7ft 6ins)

Caravans and trailers

This cover is additional, and should be requested when taking out Norwich Union Rescue, and if requested it appears on your breakdown cover details. The above specifications will also apply to the caravan or trailer except the length which must not exceed 7.6 metres (25ft) including tow bar.

If the vehicle should break down whilst towing a caravan or trailer we will recover your vehicle together with the caravan or trailer. If your caravan or trailer breaks down in a way that means it cannot be repaired, we will be unable to recover your caravan or trailer. However we can arrange for its recovery although you will be responsible for any costs incurred.

Please note that if your caravan or trailer is not attached to your vehicle and it breaks down, we will only be responsible for the recovery of the vehicle. You may have to arrange for the recovery of the caravan or trailer separately.

We would recommend that you always carry a serviceable spare tyre and wheel appropriate to your vehicle, caravan or trailer.

Breakdown cover from Norwich Union

For further information on our breakdown insurance cover, additional options and policy benefits:

• Cover options
• Summary of cover
• Additional cover information

If you can't find the answer you are looking for please call us on 0800 096 4704 and we will be happy to help you with any Breakdown insurance questions you may have. (lines available Mon-Fri 8am-10pm, Sat 8am-6pm, Sun 10am-4pm)