What we do to help you in Europe - Urgent message relay service

What is covered?

If your vehicle cannot be moved as it has broken down, has been in an accident or fire or has been stolen, we pay the cost of passing an urgent message from our Control Centre.

What is not covered?

To pass on a message through anyone other than our Control Centre.

Breakdown cover from Norwich Union

For further information on our breakdown insurance cover, additional options and policy benefits:

• Cover options
• Summary of cover
• Additional cover information

If you can't find the answer you are looking for please call us on 0800 096 4704 and we will be happy to help you with any Breakdown insurance questions you may have. (lines available Mon-Fri 8am-10pm, Sat 8am-6pm, Sun 10am-4pm)