What happens when I send this form?

We will contact you shortly, using the details you provide, to complete your claim. It is important for us to speak to you in person to ensure we provide the best customer service possible but by sending us this information online you have already made the process more simple!

After you click submit you will be shown a copy of the information you have sent and you should also receive an email confirmation. If either of these does not happen, please call us on: 0800 028 0426 (8am to 6pm Monday to Friday) and let us know.

If your car requires repair, a Norwich Union approved repairer will be arranged for you. If you have a date and time that is particularly convenient for you, please tell us when we call or add it to the section “Anything else you think we should know” on the form. Find out about Norwich Union's Approved Repairers.