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Existing customers

Car
insurance

Courtesy car

Our courtesy car options can be taken out with both comprehensive and third party fire and theft covers.

Two groups of courtesy car cover are available for a small additional charge:

Standard Courtesy Car Cover

Designed to keep you mobile during the period of your claim, this option will cater for most customer needs. A standard courtesy car is a small, 3 door, 1 litre hatchback.

Enhanced Courtesy Car Cover

We recognise that not all people needs are the same, and as a result we offer a larger courtesy car. An enhanced courtesy car is a 5 door car with a 1.6 litre engine and room to seat 5 people.

This option is best suited to customers who already have a larger car and use it for situations like, the school run, have small children and need room for a pram, or use their car for business which may involve a lot of motorway driving.

Both options provide a courtesy car for the duration of repairs or in the case of theft and total loss, either up to a maximum of 14 days or until the claim is settled, whichever is sooner.

To receive the courtesy car you must use one of our approved repairers.

 

Car Insurance from Norwich Union

Find out what our car insurance covers:

If you can't find the answer you are looking for please call us on 0800 092 9564 and we will be happy to help you with any motor insurance questions you may have.

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0800 092 9564
Mon - Fri 8am-10pm
Sat 8am-6pm
Sun 10am-4pm

For our joint protection calls may be recorded and/or monitored.
Classic Car Insurance
Is your second car a cherished classic.
Classic Car Insurance - Is your second car a cherished classic
Useful information
Important documents:

Comprehensive car policies

For TPFT policy numbers starting: MOT / PGM / CVM / HPI / CHM / BSN:

For TPFT policy numbers starting NUPS, please call Premium Search on 0870 2420048, and one of the dedicated team will be happy to help you.

Request a hard copy of our policy wording.

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