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Existing customers

Car
insurance

No claims discount

Our car insurance plans give you the opportunity for a discount on your premium if you don't make any claims on your policy.

Details

If you make a claim under your policy, we will reduce your no-claim discount in line with our scale.

If you do not make a claim under your policy, we will increase your no-claim discount when you renew your policy in line with the scale we apply at that time.

We do not grant no-claim discounts for policies running for less than 12 months. If we allow you to transfer this policy to another person, any no-claim discount you have already earned will not apply to the person who the policy is being transferred to.

Third Parties can pursue a claim directly against us as insurer in the event of an accident, loss or damage, as permitted under the European Communities (Rights Against Insurers) Regulations 2002. In these circumstances we will deal with any claim, subject to the terms and conditions of your policy.

 

Car Insurance from Norwich Union

Find out what our car insurance covers:

If you can't find the answer you are looking for please call us on 0800 092 9564 and we will be happy to help you with any motor insurance questions you may have.

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0800 092 9564
Mon - Fri 8am-10pm
Sat 8am-6pm
Sun 10am-4pm

For our joint protection calls may be recorded and/or monitored.
Classic Car Insurance
Is your second car a cherished classic.
Classic Car Insurance - Is your second car a cherished classic
Useful information
Important documents:

Comprehensive car policies

For TPFT policy numbers starting: MOT / PGM / CVM / HPI / CHM / BSN:

For TPFT policy numbers starting NUPS, please call Premium Search on 0870 2420048, and one of the dedicated team will be happy to help you.

Request a hard copy of our policy wording.

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