Get in contact with the right person to answer your queries, find out about your policy or just talk to us about how Norwich Union can help you.
Select the appropriate product from the options above, to allow us to deal with your request sooner.
Home insurance
For new quotations please use our online quote form or call 0800 888 223*. If you need to make any changes to your policy please visit: www.norwichunion.com/mypolicy or call 0800 068 3662*. Lines are open from Mon-Fri 8am-10pm, Sat 8am-6pm & Sun 10am-4pm.
To make a claim, call our Claims helpline 0800 222 500* . Lines open 24 hours a day.
If you have any other queries, you can email us**. Please provide as much detail as possible.
Car insurance
For new quotations please use our online quote form or call 0800 015 4715*. If you need to make any changes to your policy please visit: www.norwichunion.com/mypolicy or call 0800 068 3661*. Lines are open from Mon-Fri 8am-10pm, Sat 8am-6pm & Sun 10am-4pm.
To make a claim, call our Claims helpline 0800 222 400* or notify us through our online service. Lines open 24 hours a day.
If you have any other queries, you can email us**. Please provide as much detail as possible.
"Pay As You Drive" ™ insurance
"Pay As You Drive" ™ insurance is currently unavailable to new customers. You may be interested in Norwich Union Direct comprehensive car insurance instead.
If you are an existing "Pay As You Drive" ™ customer and have a query about your policy, please call 0800 068 6985 (calls may be recorded/monitored).
"Simple Cover" Insurance
If you would like to receive a quote from Simple Cover, please visit: www.simplecover.co.uk
Already Recieved a quote from "Simple Cover"?
If you wish to recall your Simple Cover quote, please visit: www.simplecover.co.uk
Existing Simple Cover customers, please click here for further information.
Other contact details
Email us
If you are unsure who to contact please send a descriptive email ie your full name, address and date of birth and policy number (if you have one) through to our help desk.
If you have a technical issue with the site, i.e. a section is not working, please email us stating the web address of the page(s) in question (this can be copied and pasted from the address bar at the top of your browser)
Phone us
For general enquiries our switchboard is open Monday – Friday, 8am – 6pm. Call 01603 622200*.
Fax us
Our fax number is 01603 683659*.
Our address
Norwich Union
PO Box 520
Norwich
NR1 3WG
Other enquiries
NFPOP4448 March 2008