Why Norwich Union?

Norwich Union has been offering Income Protection since 1947 and has gained invaluable experience over the years. We currently boast over 2,500 Group Income Protection schemes, giving us the third largest Group Income Protection portfolio in the UK.¹

With around 200 staff (including approximately 50 claims staff), Norwich Union Healthcare has one of the largest Income Protection teams in the UK. Norwich Union pays approximately £31 million of benefit to around 4,000 customers each year.

We are committed to remaining at the forefront of the Income Protection market. The knowledge and experience gained whilst managing Income Protection policies, together with our proven expertise in the Private Medical Insurance market, has enabled us to develop products, systems and procedures that deliver high levels of service to our customers.

Supporting you when you need it most

Coping with long-term absence can be difficult for both employees and their families. That is why we make sure any Group Income Protection member receives the best possible advice and support throughout their illness.

• We have a highly specialised claims team
• We aim to help you with the claim - ensuring your employee receives the best possible advice on rehabilitation
• We have designed a claims system that ensures you will receive the benefit you are entitled to as soon as possible
• Claims visitors can visit the employee at their home offering one to one advice and support during the claim
• We can suggest rehabilitation programmes and discuss other opportunities.

Further Details

¹ Source: GE Frankona Re, 2005 (for results year ending 2004)

This is a summary. Full details of standard cover and exclusions can be found in the Policy Wording. Non-standard terms may apply. Applications are required. Calls may be monitored and/or recorded.