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Home Insurance Summary of cover limits

Below is a summary of our main cover limits in order to help you choose the right home insurance policy to suit your needs. Details of the additional cover options available for contents insurance and buildings insurance are also listed.

Key

Cover available = Cover available Cover not available = Cover not available/not applicable

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0800 068 5984
Mon - Fri 8am-10pm
Sat 8am-6pm, Sun 10am-4pm
For our joint protection calls may be recorded and/or monitored.

Standard covers

Cover type Contents Buildings Standard limits Increased limits available
Loss / damage from specific events e.g. fire, theft, storm and flood Cover available Cover available Cover not available Cover not available
Home contents - with "new for old" replacement Cover available Cover not available Cover not available Up to £100,000*
Valuables with a single article limit Cover available Cover not available £1,500 Cover not available
Personal money Cover available Cover not available £250 Cover not available
Contents in garage / outbuildings Cover available Cover not available £1,500 Cover not available
Contents in garden Cover available Cover not available £250 £1,250
Replacement locks Cover available Cover not available £500 Cover not available
Food in the deep freezer Cover available Cover not available £400 Cover not available
Loss of heating fuel and metered water Cover available Cover not available £1,000 Cover not available
Occupiers or personal liability Cover available Cover not available £2m Cover not available
Employer's liability Cover available Cover not available £10m Cover not available
Loss of rent / alternative accommodation £6,000 20% of sum insured Cover not available Cover not available
Household removals Cover available Cover available Up to contents sum insured Cover not available
Tracing and accessing leaks Cover not available Cover available £5,000 Cover not available
Accidental damage cover for television video audio or audiovisual Cover available Cover not available Cover not available Cover not available
Buildings, including damage to services and breakage of fixed glass and sanitary fittings Cover not available Cover available Cover not available £500,000
Liability to the public Cover not available Cover available £2m Cover not available

* We can provide home contents cover of up to £100,000 online in certain areas.

Higher limits may be available via our call centre - please call 0800 068 5984 (calls may be recorded and/or monitored) to discuss your requirements with an advisor.

The standard policy excess is £100 (except buildings subsidence excess which is £1000).

Optional covers

Cover type Contents Buildings
Extra accidental damage Cover available Cover available
Additional garden cover Cover available Cover not available
Personal belongings (in and away from home) Cover available Cover not available
Legal Services Cover available Cover not available
Home Emergency Cover available Cover available

Extra Accidental Damage

Buildings Cover

Extra Accidental Damage Cover for your buildings insurance extends your standard cover to include accidental damage to the rest of your buildings.

For example, our standard cover includes accidental damage to underground pipes and cables, fixed glass, and sanitary fixtures and fittings (e.g. baths, shower trays, sinks etc).

By choosing our extra accidental damage cover for buildings option you extend this cover to include accidental damage to the rest of your buildings e.g. Putting your foot through the ceiling, hitting a nail into a water pipe.

Your normal buildings excess applies to accidental damage claims.

Contents cover

If you choose Extra Accidental Damage Cover for your home contents insurance, we'll extend the standard accidental damage cover to most possessions in your home (though not clothing, contact lenses or pedal cycles).

Our standard cover includes accidental damage to your radios, television sets (including digital set top boxes and satellite receivers) and computers, games, recording and audio equipment, mirrors and fixed glass.

Taking out extra accidental damage cover for your home contents insurance extends this cover to include most contents and soft furnishings, like curtains and sofas for accidental breakage and spillage e.g. if you spill a glass of red wine on your carpet you will be covered.

Your normal contents excess applies to accidental damage claims.

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Additional Garden cover

Selecting this cover increases the limit from the standard £250 up to £1,250 for contents in your garden e.g. Garden furniture and children's toys.

You are covered up to £2,500 for re-landscaping if your garden is damaged by certain causes, e.g. fire, theft, collision or malicious persons.

Your normal contents excess applies.

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Personal Belongings cover

Additional personal belongings cover insures your personal effects while in and away from your home in the UK or anywhere in the world. We will cover you for loss of, or damage to:

  • Clothing and personal effects - up to your chosen limit - from £2,000 up to £10,000 (limit any one item £1,500)
  • Personal money up to £250
  • Credit cards up to £1,000

Your normal contents excess applies.

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Legal Services cover

For just £18.50 a year you get 24 hour access to a helpline where legal professionals give you free confidential legal advice.

We also cover you for up to £50,000 in legal costs to pursue or defend your case in a wide range of situations

For example:

  • Personal Residence Disputes
  • Personal Injury - Injury at work or accidental injury while out and about or clinical negligence.
  • Contract Dispute - Purchase of a faulty car or a negligently performed service.
  • Property Dispute - Boundary dispute or noisy neighbour.
  • Employment Dispute - Unfair dismissal or discrimination on the grounds of sex, race or disability.

Legal Services also covers any family member living with you.

There is nothing for you to pay in the event of a claim under this section.

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Home Emergency cover

Home emergency cover is available to all homeowners. For just £54 a year, we will ensure a reliable tradesman attends your home - normally the same day - to carry out emergency repairs up to the value of £500 per incident in the event of a domestic emergency at your home.

Emergency situations covered include:-

  • Loss of main source of heating or hot water where no alternative exists
  • Blockages in toilet waste pipes
  • Blocked drains within the boundaries of your home
  • Plumbing problems such as leaking pipes, water tanks or leaking radiators
  • Sudden and unexpected roofing problems

There is nothing for you to pay in the event of a claim under this section.

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