Norwich Union - a name you can trust

Norwich Union has been offering Income Protection since 1947 and has gained invaluable experience over the years. We currently boast over 100,000 individual Income Protection customers.

With around 200 staff (including approximately 50 claims staff), Norwich Union Healthcare has one of the largest Income Protection teams in the UK. Norwich Union pay approximately £31 million of benefit to around 4,000 customers each year.

We are committed to remaining at the forefront of the Income Protection market. The knowledge and experience gained whilst managing Income Protection policies, together with our proven expertise in the Private Medical Insurance market, has enabled us to develop product, systems and procedures that deliver consistently high levels of service to our customers.

Supporting you when you need it most

If you were to suffer a serious illness or accidental injury the last thing you would want to worry about is the administration of your insurance claim. At Norwich Union we recognise this can be a distressing time for you and so have a dedicated team that will help ensure that your claim runs smoothly, with no further stress.

• We have a highly specialised claims team.
• We aim to help you with your claim - ensuring you receive the best possible advice on rehabilitation and coping with your illness or injury.
• We have designed a claims system that ensures that you will receive the benefit you are entitled to as soon as possible.
• Claims visitors can visit you at home offering one to one advice and support during your claim.