Norwich Union Insurance has signed a newfive-year contract with ASDA for motor, travel and householdinsurance, extending their working relationship for an additionalthree years through to December 2009.
The new contract will see a renewed marketingpush promoting ASDA’s range of insurance products withNorwich Union Insurance to its 13 million customers throughout its279 stores.
Norwich Union will handle the full range ofmotor, travel and home insurance services for ASDA, includingsales, underwriting, administration, customer service and claimshandling. ASDA customers can find out details of ASDA insuranceproducts at their local store, and can purchase via telephone andonline at www.asda.co.uk.
Norwich Union’s relationship with ASDA hasbeen extremely successful since the retailer launched its generalinsurance portfolio to customers in March 2003. NorwichUnion’s ASDA call centre in Perth has grown significantlyover the last six months and by the end of 2005, over 350staff will be dedicated to providing sales and service to ASDAcustomers.
As part of ASDA’s "Every Day Low Prices"promise to its customers, a new service called ASDA Price Searchhas been launched with broker BDML Connect Limited. ASDA PriceSearch will help secure the best deal for those motor and householdcustomers that do not fit Norwich Union criteria.
David McMillan, director of corporatepartnerships, commented on the deal, "We are delighted to extendour relationship with ASDA. Building on our recent success withBarclays, this confirms our position of partner of choice for theUK’s best brands. This new contract will be meaningful forboth parties, as we make a greater push to reach ASDA’ssignificant customer base."
Gev Lynott, director of financial services forASDA said: "This is fantastic news for customers. By workingclosely with Norwich Union over the next few years, we can extendour commitment to continue to deliver everyday low prices toBritain’s motorists, home owners and jet-setters alike."
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Media contacts:
Further information is available bycalling Erik Nelson at Norwich Union Press Office on 01603 682264and 07989 427086 or Sian Horner, ASDA Press Office on 0113 2419012.
About Norwich Union Insurance
ASDA Insurance
About BDML Connect Limited
Contact details
Mark Townsend
Mark.townsend@bdml.co.uk
tel: 023 9265 6845
fax: 087 0606 1382
BDML Connect Ltd, The Connect Centre, Kingston Crescent,Portsmouth, Hants, PO2 8QL
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